Your Path to Becoming a Patient

At Concierge Wound & Healing Solutions, our goal is to make wound care simple, accessible, and personalized—whether you’re a new patient exploring treatment options or a current patient continuing your healing journey.

What to Expect

At Concierge Wound & Healing Solutions, our goal is to make wound care simple, accessible, and personalized—whether you’re a new patient exploring treatment options or a current patient continuing your healing journey.

We bring expert wound care directly to you in the setting that works best for your needs:

At home
Hospital or inpatient stay
Skilled nursing facility (SNF)
Rehabilitation center
Assisted living or memory care community
Outpatient or transitional care

Wherever you are, we come to you. Your comfort, convenience, and healing are at the center of every decision we make.

Every healing journey is unique—but we make the process simple, clear, and supportive from start to finish. Here’s what your experience will look like:

1. Understanding Your Diagnosis

You or your healthcare provider identifies a wound that needs specialized care. This may be a chronic wound, surgical wound, pressure injury, diabetic ulcer, traumatic wound, or another condition requiring expert management.

After diagnosis, many patients feel overwhelmed or unsure of the next steps. That’s where we step in. We guide you through your options and help you understand how advanced wound care can support faster, safer healing.

2. Your First Questions Answered

Once you reach out, our team helps answer your most important questions:

Do I qualify for in-home or on-site wound care?
Will my insurance cover this?
How often will I be seen?
What happens during the first visit?

We gather basic information, coordinate with your current providers if needed, and schedule your initial evaluation—wherever you are. Our goal is to remove barriers and make getting care as easy as possible.

3. What to Expect During Treatment

During your first visit, one of our certified wound care specialists performs a full assessment and creates a personalized treatment plan.

Your care may include:

Wound assessment and measurement
Debridement (removal of dead tissue)
Infection control
Advanced or biological dressings
Compression therapy
Negative Pressure Wound Therapy (NPWT)
Education for you and your caregivers
Collaboration with your other medical providers

All procedures are done on-site, in the environment where you are most comfortable—no travel, no waiting rooms, no added stress.

4. Your Day-to-Day Recovery

Healing is a process, and we’re with you every step of the way.

We provide:

Regular follow-up visits
Monitoring and documentation of progress
Adjustments to your treatment plan
Prevention strategies to avoid setbacks
Support for you, your family, and your care team

Our goal is steady, measurable improvement that helps you regain confidence and comfort.

4. Moving Forward With Confidence

As your wound heals, we transition your care to long-term maintenance and prevention. This may include:

Education on skin care and ongoing protection
Nutrition and lifestyle guidance
Recommendations for compression, footwear, or offloading equipment
Follow-up as needed to keep you healthy and active

Our mission is not just to treat your wound—but to help you return to the life you love with strength, safety, and support.